Your restaurant always answers. Even with a full room.

Ten Degrees answers calls and messages, manages reservations and keeps your table plan up to date. Following your rules.

Built in Italy for restaurants and their guests

Replies while you're closedOne reservation bookYour team stays in controlData in the EU, GDPR
How it works

An ordinary day, with Ten Degrees on the floor.

From the first enquiry to the next visit, see how Ten Degrees helps your team. The chats and calls below are test runs.

18:14 · The restaurant is still closed

Guests message you on WhatsApp. Ten Degrees replies.

Ten Degrees checks table availability, offers suitable times and confirms the booking. Your team sees the reservation in the book, without having to pick up the phone.

01Reads the request: table for four, tonight
02Checks the book: free at 20:30 and 21:00
03Confirms the booking and links it to the guest profile
WhatsApp · SofiaTest chat
Hi! Do you have a table for 4 tonight?
Good evening Sofia! Tonight we have 20:30 or 21:00 for four. Which do you prefer?
20:30, thank you!
Perfect: table for 4 at 20:30 under Sofia. See you tonight.
Book · tonightOn the floor
19:00Bianchi×2Seated
20:30Sofia×4Confirmed
20:45Leone×6Confirmed
Reservation written at 18:16 · guest profile linked
Incoming callOn the line
+39 ··· ··· 40200:58

Transcript of a test call with the assistant

GUEST

“Good evening! Do you have a table for four on Thursday evening?”

ASSISTANT

“Good evening! One moment, let me check the book.”

ASSISTANT

“Thursday at 20:00 I have a table for four by the window. Shall I confirm it?”

GUEST

“Perfect, under Rossi.”

ASSISTANT

“Done, Mr Rossi: Thursday at 20:00, four guests. Your confirmation is on its way.”

58-second call · reservation in the book · confirmation sent
Table plan · Thursday 20:00
T08 · Rossi ×4 · Thu 20:00
20:12 · Full room, the phone rings

No call goes unanswered. Not even on a Friday night.

The assistant answers at once, in the guest's language, checks the book and takes the reservation while the guest is still on the line. Your staff stays on the floor.

01Checks Thursday evening availability
02Offers the table for four by the window
03Writes the reservation and sends the confirmation by SMS or WhatsApp
23:40 · End of service

Tomorrow's guests have already been asked to confirm.

Every reservation receives a confirmation when booked and a reconfirmation request the day before. If a table is released under your rules, it can be offered to the waitlist.

With reconfirmations on, no-show rates fall from 15 to 25% down to 5 to 8% · industry figure, not a guarantee

Reconfirmations · one of tomorrow's bookingsAutomatic
BookedConfirmation sent on WhatsApp✓
TodayReconfirmation requested✓
If releasedTable freed, offered to the waitlist→
Tomorrow, 20:35Seated: party of four from the waitlist→
Guest profileVIP
Sofia Ravelli
VIP3 visitsWindowNo nutsProsecco on arrival
Last visitFriday · ×4 · table T14
Linked2 chats · 1 call · 1 review
ConsentMarketing yes · GDPR
Tonight · welcomeVIP
Sofia ×4 · window T14 · prosecco ready
Google review · sample★★★★★

“Perfect evening, we'll be back for sure!”

Reply drafted in your voice · one tap to post
Saturday, 20:30 · Sofia is back

One profile per guest. Updated by every contact.

Chats, calls, reservations and reviews land in the same profile. Whoever greets her already knows her favourite table and what to avoid in the kitchen. The reply to her review is already drafted: you post it.

What it does

The whole restaurant, in one system.

Reservations, guest conversations and your dining room, connected in one place. Your team works with the same information.

01Reservations and floor

Reservations and table status stay in sync across calls, messages and online bookings.

02Phone

Answers, books, moves and cancels. Even when you're closed, even with a full room.

03WhatsApp, Instagram and Messenger

Replies in your voice. If someone on staff writes, the assistant stops.

04Guest profiles

Allergies, preferences, visits: one profile per guest, growing with every contact.

05Reviews and invitations

Review replies ready to post, invitations to the right guests. You decide what goes out.

06Your booking page

On your website and in your link in bio. No commission, no marketplace, the same book.

The Operator

Your restaurant at a glance. You stay in control.

The Operator coordinates every assistant. You talk to it like a floor manager: it understands, proposes a plan, and for anything important waits for your confirmation.

Confirm

The Operator asks for your approval before carrying out important changes.

Record

Every action stays written down: which assistant, which rule, who said yes.

Control

Your staff takes over any conversation with one tap. The assistant pauses.

The Operator · your restaurantOn shift
You · 16:40“Close Tuesday lunch and let everyone who booked know.”
Plan · 2 actions · 1 confirmation
01Close Tuesday lunch service
02Notify the 6 booked guests and offer other times
ConfirmCancel
✓Service closed · Tuesday lunch
✓6 guests notified · 4 already picked another day
✓Recorded · reversible
Activation

Live in one afternoon.

01

Connect your channels

WhatsApp, Instagram, Messenger, the restaurant's number and your website. We guide you through it.

02

Enter tables, hours and rules

The room, the services and the house rules, written the way you'd tell a new colleague.

03

Switch on the Operator

From then on the phone and the chats always get an answer. You see everything from the dashboard and step in whenever you like.

Questions

What restaurateurs ask us.

How fast can we go live?

One afternoon. We guide you step by step and you see every action from the dashboard from the first minute.

What if it can't answer?

It says so and hands the conversation to your staff. If one of you replies, the assistant stops.

Do guests realise it's an assistant?

It answers in your restaurant's voice, clearly and honestly, in the guest's language. You set the tone and the rules.

Where is our data?

In the EU, encrypted, and it stays yours.

We have more than one restaurant.

Good: each restaurant has its own book, channels and rules under one account.

What does it cost?

A flat monthly fee per restaurant, no per-cover fees and no commission. Tell us about your restaurant and we'll be in touch soon to prepare a quote for you.

Talk to us

Let's talk about your restaurant.

Tell us about your restaurant. We'll be in touch soon by email or phone to discuss what you need.

Flat monthly fee per restaurant · no per-cover fees · cancel anytime

Prefer email? [email protected]

No VAT number, no company name: the restaurant's name is enough